SMS Based Information System Review of Related Literature

SMS Based Information System Review of Related Literature

This article provides information in review of related literatures, systems and studies on the use of technology in storing, providing and tracking data with the use of Internet and Instant Messages (IM) Technology.

Related Literature

Information System

An information system (IS) is any combination of information technology and people’s activities using that technology to support operations, management, and decision-making. In a very broad sense, the term information system is frequently used to refer to the interaction between people, algorithmic processes, data and technology.

SMS Based Information System Review of Related Literature
SMS Based Information System Review of Related Literature

In this sense, the term is used to refer not only to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes.

Management Information System

A management information system (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy. Management information systems are distinct from regular information systems in that they are used to analyze other information systems applied in operational activities in the organization. Academically, the term is commonly used to refer to the group of information management methods tied to the automation or support of human decision making.

Short Message Service (SMS) Technology

SMS is essentially similar to paging, but SMS messages do not require the mobile phone to be active and within range, as they will be held for a number of days until the phone is active and within range. SMS messages are transmitted within the same cell or to anyone with roaming capability. They can also be sent to digital phones from a web site equipped with a PC Link or from one digital phone to another. An SMS gateway is a web site that lets you enter an SMS message to someone within the cell served by that gateway or acts as an international gateway for users with roaming capability.


It provides a very convenient method of exchanging small bits of information between mobile users. The reasons for the enormous popularity of SMS have been the fact that this mechanism of sending and receiving messages not only saves time but costs less as well. In many situations one is relatively much more comfortable sending a message via SMS than talking over phone. With new information services and unique value added services being used by the operators the popularity of SMS is increasing further.

Related Studies

System integration of WAP and SMS for home network system

This paper proposes a Home Network System (HNS) architecture integrated with Wireless Application Protocol and Short Message Service to support the connectivity between home and Internet/Global System for Mobile Communication (GSM) networks. The HNS architecture includes an HNS gateway and three home network subsystems, i.e., home appliance, security and messaging subsystems. The main objective of the integrated system is to remotely monitor and control the devices in the HNS via laptop computer or a GSM mobile terminal. In addition to responding to remote queries, the managed devices (e.g., home appliances or burglar alarm system) can actively send alerting messages to a mobile terminal when an abnormal state occurs. Through the HNS gateway, the monitoring and control information is diffused to the Internet/GSM network (

This system can tracked and also the use SMS. The system integration of WAP and SMS for home network system tracked any abnormal state occurs and send message to a mobile terminal. Because of this system the home user will be updated and alert to any case that will occur.

Tracking System for Automobiles

An efficient automotive security system is implemented for anti-theft using an embedded system occupied with a Global Positioning System (GPS) and a Global System of Mobile (GSM).  The client interacts through this system with vehicles and determines their current locations and status using Google Earth. The user can track the position of targeted vehicles on Google Earth. Using GPS locator, the target current location is determined and sent, along with various parameters received by vehicle’s data port, via Short Message Service (SMS) through GSM networks to a GSM modem that is connected to PC or laptop. The GPS coordinates are corrected using a discrete Kalman filter. To secure the vehicle, the user of a group of users can turn off any vehicle of the fleet if any intruders try to run it by blocking the gas feeding line. This system is very safe and efficient to report emergency situations as crash reporting or engine failure (

This system can also track any abnormal state occurs and send message for updates and alerts. This system is very advantage to all drivers for automotive security.

Web-based Appointment System Using Short Messages Service Technology: Usability Aspect

This paper presents an ongoing research that helps students and lecturer to be always aware of the appointment no matter where they are. It contributes to the teaching and learning process, in which communication is made easy using Short Messaging System (SMS) Technology. SMS application also has been used in education to send notification to group of student in campus (Mohammed and Norhayati, 2003). The advantages of the work include that the information could be deceive quickly and it reduces the number of students who are not notify. (

Aside from easy communication to a teaching and learning process, through SMS it will also lessen the time consumed and everyone will be updated to any status and information that must be absorb.

Issue Tracking System

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization’s customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization’s other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a “bug tracker”, and often, a software company will sell both, and some bug trackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the “hallmarks of a good software team”. (

This issue tracking system is a computer base system use to track any malicious issue arises from a certain organization and maintains list of issues. Aside from tracking it contain also information about a certain organizations, problems, solution and other data.

iNotified: An SMS and RFID-Based Notification System of Lipa City Colleges, Lipa City, Batangas, Philippines

One of the worries of the parents is that if their children are really attending or not in the school during their class period. This is one of the challenges that Lipa City Colleges is confronting, since at present, the school has no way of providing the immediate information to the parents if their children are in or out of the school premises in a particular time.

Hence, the researcher conducted this system development study which is considered a new technology which helped the school to solve the problem in monitoring the students’ whereabouts.

Medical event notification system using SMS technology

This paper presents a medical event notification system implementation using short message service (SMS) over the cellular network. The main objective is the announcement for vaccination campaigns and availability of a particular medical attention at health sites where these services are not regularly provided.

In this way, it provides a tool that facilitates healthcare in remote locations without medical assistance infrastructure. Since the main requirement of these systems is to achieve its massive adoption, SMS service is used to guarantee reaching all recipients regardless of their mobile device technology.

A home-based health information acquisition system

With the development of health consciousness and growing of the aging population, the healthcare demand becomes more and more important. At the same time, recent rapid growth in mobile computing technologies enables telemedicine applications operations on mobile devices. The technologies and demands accelerated different kinds of home-based devices for the aged healthcare and medical treatment. The focus of this information system for in-home healthcare, and a new household acquisition terminal device which integrated electrocardiogram (ECG), blood oxygen, blood pressure and body temperature acquirement functions. A set-top box based manipulation method was adopted for operators; the physiological data could be acquired by the corresponding detectors. The parameters were collected and transmitted by set-top box and were received by the data server and sent to the medical staff of a hospital or healthcare center, professional healthcare advice or clinical diagnosis would be provided. Simultaneously, the collected parameters and the feedback clinic advice were stored on the servers which could be accessed by long distance clients such as a mobile smart phone user.

This system involved multiple physiologic parameters which led to great potential for universality, and in the terminal side the set-top box and IPTV screen shared scenario brought ease of use. Further progresses were made in the product upgrade because the shared IPTV screen was employed, which might be improved with the family demand. The entire system was built for commercial achievements and the acquired data had great potential in disease screening and public hygiene research.


The related literature, studies and system provided great bases on the importance of implementing an SMS based information system. The different related systems have a similarity to our proposed system in term of tracking and using SMS. Our system can track any updates, requirements needed and give instruction for the next steps. After tracking, it will send the messages to the clients and administration.

As technology is improving rapidly and websites can be accessed through others devices like any other mobile devices, these will provide a cost efficient and less time consuming to the interaction of clients and the administration.

The related literature, studies and system confirms the researcher’s perspective on the significance and success of tracking the Claim Folder in the Department of Agrarian Reform.

Credits to the authors and developers of the project and study.

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