Salon Appointment System with SMS Notification
Table of Contents
Introduction of the Study
The capstone project, “Salon Appointment System with SMS Notification” is an online platform for setting salon appointment conveniently. The Salon Appointment System offers to clients the convenience and flexibility to book their appointments when and where it suits them.
Salon businesses without online bookings encountered difficulties in managing their clients who wants to avail the same services at the same time. Clients tend to go to their desired salons to avail services without prior appointments and this will consume their time if there are clients before them. The conventional method of offering salon services is inefficient and would not cover a wide range of customers if not done electronically.
The proposed solution for the above mentioned concerns is a Salon Appointment System. Clients can use the system to book the services they want, choose a date and time slot that is convenient for them, enter their information, select a payment method, and submit a booking request. The system also has an SMS notification to notify the clients for their scheduled appointment. The system will improve the overall customer service.
Objectives of the Study
General Objective – the main goal of this research is to design and develop a system that will increase the salon’s efficiency in delivering services to their clients by implementing a salon appointment system.
The following are the specific objectives of the project:
- The capstone project is intended to develop a system where client could make a salon appointment.
- To design a system that will eliminate problems encountered in the manual method due to physical barriers.
- Develop a system with SMS notification to notify the clients for their scheduled appointment.
- The output of the system will bring convenience to both clients and salon management.
- To design a system that will improve customer experience and overall business process of the organization.
- Output of the capstone project should generate reports based on the format of the organization.
Significance of the Study
The success of the project is deemed beneficial to the following:
Salon Clients. They will be highly benefited with the success of the project because they will have a platform wherein they can conveniently book for their salon appointments.
Salon Owners/Management. The system will help them improve their customer services as well as their revenue for they will reach a wider range of customers.
Researchers. The success of this study will contribute to their knowledge and skills as developers and programmers. Aside from the technical skill, researchers can practice their soft skills in communicating with their respondents.
Future Researchers. The study can serve as their basis for their own version of Salon Appointment System. Output of the capstone project comes in two forms, the document and the source code of the system. Completed documents will serve as the literature while the system will serve as their guide in development.
Development Tools of the project
Salon Appointment is an online platform so therefore it will be developed and designed in the following programming and development tools:
- MySQL/MariaDB for the relational database of the project
- Bootstrap for the user interface and form design of the system
- iTexMo SMS API for sending notification via short messaging service
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