Workflow Management System

Workflow Management System

Abstract

Nowadays, the use of different technologies can be seen even in the smallest details of day-to-day business operations. It allows businesses to reach optimal operational efficiency and productivity. The usage of technology helps businesses to carry out tasks sequentially to achieve sustainability and business goals on time.

The researchers conducted the study to assess how organizations manage workflows in business operations. The researchers look into the methods used by organizations in analyzing processes and mapping out tasks to detect bottlenecks, delays, and design more efficient and streamlined processes to complete tasks and transactions. Based on the data gathered, businesses still face serious challenges in revealing redundancies and how unconnected tasks are in their business processes. organizations may end up with unorganized documents, unstructured and unconnected tasks which will end up in delays in achieving their business goals.

The researchers of the project proposed an IT-based solution to resolve the challenges faced by business organizations in managing workflows. The researchers aim to develop an automated Workflow Management System to streamline the sequence of business processes.

The capstone project, “Workflow Management System” is purposely designed for business organizations. The system will automate business processes and optimize business operations. The proposed system will eliminate the challenges in efficiently analyzing business processes and mapping out the task to accomplish accurate business workflow.

The implementation of the system will automate business processes efficiently. The developed automated workflow management system organizes and prioritizes a sequence of operations based on specific conditions and rules. The developed system will be efficient to assist organizations in completing the sequential path of the task to achieve business goals.

Workflow Management System
Workflow Management System

Introduction of the Study

The capstone project, “Workflow Management System” allows organizations to automate business processes and optimize business operations. The system will enable organizations to analyze processes and map out tasks to detect bottlenecks, delays, and design a more efficient and streamlined process.

Processes form the core of business operations. These processes are important to align business operations more closely to business goals. However, the conventional way of carrying out business processes is not effective in revealing redundancies and how unconnected tasks are. Without having automated workflow management, organizations may end up with unorganized documents, unstructured and unconnected tasks which will end up in delays in achieving their business goals.

Project Management System Project Manager Dashboard
Project Management System Project Manager Dashboard

Proposed Solution

To address the concerns mentioned above, the researchers of the study proposed a Workflow Management System. The system is a platform that automates processes efficiently. The system will streamline workflows to improve the productivity of the business and help in achieving the goals on time. The automated workflow management system organizes and prioritizes a sequence of operations based on specific conditions and rules. The system will be efficient to assist organizations in completing the sequential path of the task to achieve business goals.

Objectives of the Study

General Objective – The main objective of the project is to design and develop a Workflow Management System that will automate the processes within the business.

The following are the specific objectives of the project:

  1. To develop a system that will automate all processes needed to complete business operations.
  2. The system will analyze the right processes to take for the business.
  3. To design a system that will map out the unnecessary task for the completion of the process.
  4. The system will prevent redundancy and unconnected task.
  5. The system is efficient and reliable to use.

Scope of the Study

The researchers mainly focus on designing and developing an automated workflow management system. The system will be limited to business organizations that wish to optimize business efficiency. This paper will only cover the development process of the system and the detailed documentation. Companies and business organization staff will participate as respondents to the study.

Significance of the Study

The following individuals or groups are the beneficiaries of the project:

Companies/Organizations. The system will help them in organizing and prioritizing the sequence of operations to take. The system will streamline workflows to improve the productivity of their business and help them in achieving their goals on time.

Researchers. The researchers of the study will gain more knowledge and skills in developing programs.

Future Researchers. The study will serve as their basis if they wish to pursue the same project.

Conclusion

This study was conducted to develop a Workflow Management System that will automate workflow management. The developed system was presented to the end-users for assessment in terms of accuracy, effectiveness, efficiency, quality, timeliness, and productivity. The result of the study showed that the developed system met the needs and requirements of the intended users and respondents of the study. The majority of the respondents have seen the potential of the system in optimizing business processes.

Hence, the researchers concluded that the developed system is effective in analyzing business processes and mapping out tasks to detect bottlenecks, delays, and design a more efficient and streamlined process. The developed system will organize and prioritize the sequence of business operations based on specific conditions and rules. The developed system will be efficient to assist organizations in completing the sequential path of the task to achieve business goals.

Recommendations

The significant result of the study prompted the researchers to highly recommend the implementation of the system. The implementation of the system will ease up the whole process of sequencing tasks to complete in the business operation. The system will eliminate redundant and unrelated tasks from the predefined business goals. The researchers also suggest that the end-users of the system must have enough knowledge on how to properly use the system.

The researchers specifically recommend the following:

  1. Companies or organizations should install the system to efficiently manage workflow in the business.
  2. The operation management department should adopt the system for them to electronically and easily organize and prioritize the sequence of business operations.
  3. The system is highly recommended for its efficiency, dependability, and reliability that can be rendered to the end-users.
  4. The system is strongly suggested for it will help businesses achieve business goals on time.

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