# Advisory tickets

##### Ticket queue

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Ticket | Farmer / region | Topic | Channel | Age | Priority | Status | Actions
--- | --- | --- | --- | --- | --- | --- | ---
AG‑1021 Yellowing in rice | Dela Cruz · Region 2 | Nutrients | Call center | 2d | High | In progress |
AG‑1028 Pest damage in corn | Santos · Region 3 | Pests | Field visit | 1d | Normal | Open |
AG‑1032 Irrigation scheduling | Flores · Region 4A | Irrigation | WhatsApp | 5h | Low | Resolved |

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Details Farmer reports yellowing leaves after heavy rains. Previous advice given last season.

##### Ticket AG‑1021 · Yellowing in rice

Farmer: Dela Cruz (F‑1001)

Region: Region 2

Channel: Call center

Priority: High

Status: In progress

Age: 2 days

Farmer description

"Leaves turning yellow in the lower part of the plant after heavy rain. Unsure if nutrient deficiency or disease."

Interaction history (sample)

- Day 0: Call center logged the ticket and asked basic questions.
- Day 1: Agent requested pictures and basic soil test results.

AI suggestion (sample)

Model suggests likely nitrogen deficiency, recommends checking fertilizer application schedule and waterlogging in the field.