Complaints Handling with Evaluation System and Decision Support System Documentation

Complaints Handling with Evaluation System and Decision Support System Documentation
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  • Create Date January 30, 2019

Complaints Handling with Evaluation System and Decision Support System Documentation

The project entitled Complaints Handling with Evaluation System is an information system that will replace the current manual method of gathering complaints and suggestions from suggestions boxes. The aim of this project to design and develop a web and mobile based application wherein students, faculty and staff of the college can post their complaints and suggestions with anonymity.

The mobile app and the web app or the control panel shares a central repository of records or database. PHP and MySQL were used for the web development and jQuery Mobile and Apache Cordova for the mobile application.

The document includes the following topics:

  • Problem Statement of the Study/Proposed Solutions to the problems
  • System Details
  • Purpose and Description of the Project
  • Development Tools for web and mobile version
  • Flow of the System

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